Sootchy Inc. is a fast growing fintech startup with a passion for solving one of the country’s most challenging problems: student loan debt. We started with the idea that all children should benefit from higher education, without the crippling debt that comes with student loans. Using AI enhanced financial planning, the power of community, and tax efficient incentives, we’re on a mission to remove the need for student loans.
Using advanced technology, we have created an easy way for students and families to save for higher education. Our quest is to eradicate the $1.5 trillion in existing student loan debt as well as help all 74 million Americans under the age of 19 afford a college education without the burden of student loans. Our team members are motivated individuals that help each other do extraordinary things every day. We are experts in our field, but active learners. We are highly collaborative and move fast on executing ideas. Through our work, we aim to have a positive impact on the world.
The Customer Service Representative is responsible for providing prompt, professional, accurate and courteous service to inquiries received involving Sootchy. This is a remote, part-time position (20 hours/week) Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
The successful candidate for this role will:
What does it take to be considered?